POLICIES

• Booking: At the time of booking an appointment, a credit/debit card on file is required to hold your appointment time. Your card will not be charged until services are rendered. At which time, you may also choose another form of payment.

• Cancellation: 24 hours’ notice is required for canceling appointments. While the owner(s) and staff understand that emergencies occur, we value our time and clients’ ability to schedule with us, so cancellations within 24 hours of your appointment are subject to a fee of 100% of the service price. If needed, please cancel or reschedule an appointment as soon as possible via phone, text, or e-mail.

• No Show: Because we provide text and email reminders, missed appointments without notice will be charged 100% of the service price.

• Returns: If you are not satisfied with your service or products, please contact Beauty And Skin Essentials within 24-hours after your appointment so that the situation may be corrected. It is our policy to provide you with the best professional service and products customized for your skin condition. If returning a product, you will be eligible for a product swap or 50% discount on future products. Full cash refund of the purchase price will not be available.